商务英语买卖情景对话 商务英语口语对话:Hotel Situations旅馆情景

商务英语口语对话:Hotel Situations旅馆情景  

Dialogue 1
F: Hello
wele to prise star hotel. How may I do for you?
M: Hi
yes
I have a reservation. My secretary called and booked a room a couple of weeks ago
the reservation should be for a double bed
none smoking room.
F: And what name of reservation made under?
M: It should be under Steve Johnson.
F: Mmm
let me see
it seems there is no Johnson listed for a room for tonight
is there any other name that you reservation list under？
M: No
here is the confirmation number
would that help? It is 898007
I had the room booked with a visa cord card.
F: Ah
yes
here it is
you have a standard double room
non smoking on the 3rd floor
I just need to see some identification and the credit card you booked the room with if you don’t mind.
M: Sure
here it is. Would it be possible to check out and pay the bill in the morning
also
what time is breakfast served?
F: There is a continental breakfast buffet from 6:00am to 10:00am
it’s in the lobby.
Also you can settle your bill in the morning
but we require a 20% deposit upfront
but I can just keep a record of your credit on file. Ok
I’ve got you all set up if you could just sign here
and initial here
here is your room key
anything else I can do for you?
M: Yes
could you call me a taxi please?

讲解
Book: to make arrangements to stay in a place
eat in a restaurant
go to a theatre etc at a particular time in the future 预约，预定
I'd like to book a table for o for 8 o'clock tonight. 我想订一张今晚8点的两人餐桌。

Reservation: an arrangement for a seat on a plane or train
a room in a hotel
etc. to be kept for you
I'll call the restaurant and make a reservation. 我要给饭店打个电话预定座位。
We have reservations in the name of Grant. 我们是以格兰特的名字预定的。

Check out: 结帐离开
Mrs Hyde has checked out this morning.
海德夫人今天上午已经结帐走了。
initial: (姓名或组织名称等的)首字母
He carved his initials on the wall.
他将他名字的首字母刻在这墙上。


M: Excuse me
can you help me? I would like to change rooms if possible
I couldn’t sleep at all last night
because the people in the room next to mine were making a lot of noise
also if at all possible
I’d like a room that doesn’t overlook the street
beeen the noisy neighbors and the highway outside
I didn’t sleep a wink.
F:I am so sorry to hear that sir
let me check and see what is available
what room are you in now?
M:I’m on the 6th floor
room 698
I’v had many problems with that room
just this morning
I called someone up to fix the light fixture in the bathroom
it didn’t work
and it still doesn’t work.
F:Oh
dear
well
it looks like we have a few rooms available
can I put you into a room on the 17th floor? It has a balcony and it doesn’t face the highway.
M: Ok
that would be very nice! What do I need to do to transfer?
F: Let me check you out of your old room
you have to sign here
and acknowledge these changes and also the charges to your previous room. Then I can hook you right up to room 1780.
M: Mmm
I don’t think the charges are right
can you explain them please?

讲解

Overlook: 眺望;俯瞰
The house on the hill overlooks the valley.
小山上的房子俯瞰着山谷。
Fix: 修理;校准;整理;收拾
We are going to have the TV fixed.
我们要请人把电视修好。
Face: 面向;正对
The building faces the big river.
这房子面向着大河。