商务文件不同于普通信函 白领的一天 场景16:信函与文件

白领的一天 场景16:信函与文件  

16.信函与文件
常用应急场景
范例一：Mailing letters
Would you please mail these letters
Lucy?
Yes
Sir.
These o are urgent letters and should be sent by registered express airmail. Others are ordinary letters.
All right
who should I send them to?
It’s sent to Mr. Charles. I believe he is in London.
Ok
home or office address?
Office address
please. He might be at work when they arrive.
Should I enclose this mercial paper with these o letters?
Yes
it’s right.
范例二：Filing documents
Please tell me how to file things according to the concerned rules.
Well
all right. There are four points you should keep in mind when you file documents
information and other things.
What are they?
They are: keep the documents in chronological order
remove all the chips and pins
punch the documents evenly and place them in the folder.
And what is the most important point?
You should always remember that one customer on file is the rule.
范例三：Collecting relevant files
Would you like to copy the EX files and pass me the copy. There are some figures I want to check.
Here is the copy. Do you need anything else?
Yes
I also need all the letters we received from them.
Do you mean all the sales letters from them?
Yes
that’s right.
I’ll get them for you at once. And could I file the report for you?
Yes
but I need the report copied on transparency paper.
No problem.