商务会面英语口语情景对话 商务英语口语对话 3:电话预约

商务英语口语对话 3:电话预约  

Making Telephone Appointments电话预约
Dialogue one
M:Hello
Bill Berton speaking. What can I do for you?
F:Hello
Mr Berton
this is Jenny Jenkins of bradford and sons returning your call. I’m sorry you missed me when you called my office this Morning. My sacretary said you called concerning our meeting next Tuesday?
M:Yes Ms Jenkins
thank you for returning my call. I’m glad to finally get hold of you.I want to let you know I will not be able to make our meeting next Tuesday. I would be out of town that day. Is there any possibility we can move the meeting to Monday?
F:I am sorry. I’m afraid I am pletely booked on Monday. Would it be Possible to postpone until you return?
M:Oh
dear. I was counting on taking care of our meeting before I leave. But I suppose I can shut off a few things. Yes
we can arrange something. I will be back Thursday morning. What about Thursday afternoon? Would that work for you?
F:That should be fine
shall we say about o o’clock?
M:Perfect! I look forward to seeing you at o o’clock next Thursday afternoon. If you need to change the time
pls feel free to call me on my cell phone.
F:Thanks Burdon
I’ll see you on Thursday.
Dialogue o
F:Hello
M:Hello
is Doras available?
F:This is Doras
who is calling please?
M:Hi
Doras
this is Mike calling from Parker’s dentistry. I’m calling to confirm your appointment for tomorrow morning at 9am with Doctor Parker.
F:Oh
I almost fot. Thank you for calling to remind me. Actually
I do need to change the time of my appointment.
I have a scheduling conflict
and I can’t make it that early.
M:If I put you in that later slot
would that work out?
F:It would have to be after lunch. Do you have anything available about 2 o’clock?
M:Sorry
Mam. The only opening we have after lunch is 1:15
but I might be able to work you in at 4:00. Would that be a better time?
F:That’s all right.I think I should be able tomake it at 1:15. Can you put me down for that time slot?
M:No problem
I have your appointment changed from tomorrow morning to tomorrow afternoon at 1:15
F:Wonderful. Thanks very much.