商务英语选修课怎么样 原汁原味商务英语播客 第37课:打"无约电话"(下)

原汁原味商务英语播客 第37课:打"无约电话"(下)  

This is the last in our three-part Business English Podcast series on cold calLing. In today’s lesson
you’ll learn how to deal with several typical kinds of objections that a potential customer might raise.
这是关于“无约电话”的三节课中的最后一节。在今天的课程中，你将学到如何处理潜在客户可能提出的典型的几种反驳。
When Steve first asked for an appointment
Linda didn’t agree right away
did she? As you know
it’s normal for even a good prospect to give you one or o negative responses
so it’s important to be ready to deal with these and “turn them around” skillfully.
当Steve首先提出见次面试，Linda并没有马上同意，她同意了吗？众所周知，一个好的希望带给你一，两个消极的反应也是正常的。所以要准备好处理这些异议并有技巧地让她们“回心转意”，这是十分重要的。
Today we’ll be listening to the last part of the cold calling dialogue beeen Linda and Steve. As you listen
pay attention to how Steve turns around Linda’s objections.
今天我们将要学习Linda 和Steve之间打“无约电话”的最后一部分，听录音时，要注意Steve是如何让Linda不再反对他。
Along the way
try to answer the following listening questions.
1. When Steve asks for an appointment
what is Linda’s first response?
2. What is Linda’s second objection?
3. How does Steve deal with Linda’s objections?