艾米莉·莫迪默 跟艾米莉一起学口语 第729期:售后维修服务

跟艾米莉一起学口语 第729期:售后维修服务  

How long is the warranty?,保修期多长时间？,
,How long is the warranty for this TV set?,这台电视机的保修期多长时间？,
,We can provide three-Year warranty service.,我们可以提供三年的保修服务。,
,After-sale service is free of charge.,售后服务是免费的。,
,How about repairs after the warranty expires?,保修期过后的修理怎么办呢？,
,I fet to bring the receipt and warranty certificate.,我忘记带收据和保修书了。,
,
,Conversation:,A: Sir. What's the matter with you? You look worried.,先生，你怎么了？你看起来很担心。,
,B: I bought a puter in your store the other day. But there is something wrong with it, I can't turn on the puter.,我前些天在你们店里买了一台电脑，但是电脑出了一些问题，我打不开电脑了。,
,A: Oh, really? When did you find this problem?,真的吗？你是什么时候发现这个问题的？,
,B: Yesterday evening.,昨天晚上。,
,A: Did you carry the puter with you?,你带电脑了吗？,
,B: Yes. Here you are.,带了，给你。,
,A: I will check it for you. It is a little plicated. You need to go to the after-sale service to repair it. Have you taken your guarantee card?,我来给你检查一下。有点复杂，你需要到售后服务处去修理，你带保修卡了吗？,
,B: Yes. Where is the after-sale centre?,带了，售后中心在哪儿？,
,A: It is on second floor. Turn left when you get off the elevator. First of all, you should fill out the post-sale maintenance form.,在二楼，出电梯之后左转。首先，你应该填写售后维修表。,
,B: Alright. How long is the puter warranty?,好的，电脑的保修期是多长时间？,
,A: It's o-years that covers parts and service.,保修期两年，包括提供零部件和免费维修。,
,B: Can you fix the puter today?,今天能够修好电脑吗？,
,A: We are not sure. It depends on what the problem is.,我们不能保证，这得看是哪里出了问题。,
,B: But I need the puter to work.,但是我需要电脑工作。,
,A: Don't worry. We'll try to fix it for you today.,不要担心，我们尽量给你今天修好。