英语情景口语对话视频 情景会话：方便快捷的电话银行

情景会话：方便快捷的电话银行  

Telephone Banking 电话银行
,Representative: Hello. How can I help you today?,Customer: Hello. I'd like some information on the telephone banking services offered at by your bank.,Representative: Certainly. May I have your account number?,Customer: Of course. It's 4392107.,Representative: What would you like to know?,Customer: How do I sign up?,Representative: Just let me know, I'll sign you up immediately.,Customer: Can you tell me how the telephone banking services work?,Representative: You can do All your day-to-day banking over the telephone, 24 hours a day.,Customer: That's great. How do I access my account?,Representative: Just call the bank, key in your PIN number and listen to the menu of options available.,Customer: How do I choose which option I want?,Representative: Just press the number for the service stated by the recording.,Customer: What kind of things can I do?,Representative: You can check your balance, pay bills, order a statement or even transfer money to another bank.,Customer: That's fantastic! Can I trade stocks and bonds.,Representative: I'm afraid you will have to have a special account for that.,Customer: What about getting help if I have any problems?,Representative: There's an automated answering machine and staff are available 9 to 5 seven days a week.,Customer: It all sounds very good to me. I'd like to sign up.,Representative: Alright, can you answer a few questions please?,Customer: Certainly.,Useful Vocabulary 词汇
,24 hours a day
account number
automated answering machine
day-to-day banking
menu of options
telephone banking services
to access an account
to check your balance
to key in a PIN number
to order a statement
to pay bills
to sign up
to trade stocks and bonds
to transfer money