商务会面英语口语情景对话 商务英语口语对话 5:Business Correspondence商业

商务英语口语对话 5:Business Correspondence商业  

Five
Busines Correspondance
Dialogue one.
A:Did you see the letter I got from Bradform films? They sent the responds to your phone call last week.
B:If you want to see something about my call last week
why didn't they sent it to me?
A:I guess it must have contact information
so they sent it addressed in care of your department head
anyhow
they wrote to confirm in reading what you discussed about milton contract.
B:Can I see it first in seconds?
A:Sure
here it is.
B:Dear k
bother to your telephone call last Friday
I'm reading to confirm our meeting on July 21st
as we discussed
our meeting is to review the contract details.
A:Did they ask you to sent the files beforehand?
B:Let's see
We'll be grateful for the plete to send related materials to our office prior to our meeting. It looks like... Hey! Was there anything else was send along with this letter?
A: I don't think so
why do you ask?
B: The letter writes: please find the enclosed copy of our agenda for your review
I don't see anything else in the envelope.
A: Maybe they fot to attach it to the letter. You should give them another call.
Dialogue 2.
A:Can you help me for a minute?
B:Sure
what I can do for you?
A:I'm try to write a letter to one of our clients
But I just don't know exactly what to say
I don't even know how to get started
I know I should write dear Mr. Mrs. or Ms.
but the problem is I don't know the name of contact person.
B:You can just put Dear Sir or Madam
officialese not personal
you can write to whom may corcerned.
A:OK
So I first thanks them for their business
I can say something like "we are very grateful for your continue support"
How is that?
B: Good! But also
write off the bed you want to tell them the reason of your writting
give them more reference.
A: Like "Regarding our new product line
we would like to anounce a special price discount"
B:Right
do you need them to respond?
A:Yes
the letter would have a survey inside
and they should plete it and return to our office. How shoud I write that?
B: You can tell them" Please finding the enclosed customer service survey
else also
you can say:"Attach a customer survey". If you need resource it right away
you can tell them the urgent by saying " Please return the survey without dely as soon as possible. Maye it more polite with this as early as convenience."
B: Great! and what do you think I should close it with?
A: Since you don't know them that well personally
probably the best way is would be your ? or your sincerely
you can also say Best Regards. But I don't think it would be proprety because you don't have the name. And obviously
should have them.
B:OK
Thanks a lot for your help!