商务会面英语口语情景对话 商务英语口语对话:BUsiness Correspondence

商务英语口语对话:BUsiness Correspondence  

A:Can you help me for a minute?
B:Sure
what I can do for you?
A:I'm try to write a letter to one of our clients
But I just don't know exactly what to say
I don't even know how to get started
I know I should write dear Mr. Mrs. or Ms.
but the problem is I don't know the name of contact person.
B:You can just put Dear Sir or Madam
officialese not personal
you can write to whom may corcerned.
A:OK
So I first thanks them for their business
I can say something like "we are very grateful for your continue support"
How is that?
B: Good! But also
write off the bed you want to tell them the reason of your writting
give them more reference.
A: Like "Regarding our new product line
we would like to anounce a special price discount"
B: Right
do you need them to respond?
A: Yes
the letter would have a survey inside
and they should plete it and return to our office. How shoud I write that?
B: You can tell them" Please finding the enclosed customer service survey
else also
you can say:"Attach a customer survey". If you need resource it right away
you can tell them the urgent by saying " Please return the survey without dely as soon as possible. Maye it more polite with this as early as convenience."
B: Great! and what do you think I should close it with?
A: Since you don't know them that well personally
probably the best way is would be your ? or your sincerely
you can also say Best Regards. But I don't think it would be proprety because you don't have the name. And obviously
should have them.
B: OK
Thanks a lot for your help!